What's New

Speaker Presentations (24/11/09)

Stream C Session Two (28/10/09)
Pricing and Fees
Albert Einstein famously quipped that “imagination is more powerful than knowledge”. Pricing, however, is a unique discipline where the pre–requisite is most certainly knowledge over imagination! The impact of pricing decisions has never been more transparent for small –medium ADIs.

Phil Lance from the NAB will talk to the ‘science of pricing’ and test your own pricing skills in a practical exercise. Following discussions on pricing, we move to the issue of fees…nothing captures the imagination of your members more than fees. With pressure on margins set to be a feature of the financial services landscape for some time, decisions on fees can have a major impact.

Hear from an experienced building society on their approach to “setting fees on products relative to costs”, and join with your peers to discuss the challenges faced by small–medium sized ADIs in this space.

Stream B Business Session Three (28/10/09)
Challenging times, changing demands
This session will examine the role of today’s Board given business conditions have changed from buoyant to crisis. Board strategies need now prepare for and encompass new ways to market and connect with members, new members and communities.

Stream A Business Session Three (21/10/09)
Smiling harder only gets you so far
This session is aimed at helping organisations look beyond their focus on customer satisfaction to other drivers that can assist to boost share of wallet. Participants will be shown areas of their business that they can focus on to provide an increase in their share of wallet while still maintaining their strong customer satisfaction ratings.

Stream C Session One (21/10/09)
Preparing for an APRA inspection
How prepared are you for your next APRA inspection? APRA will speak in this session to the important deliverables in preparing for the inspection - specifically targeted to the needs of small - medium size ADIs. Join in afterwards with representatives from Abacus and your peers to learn about how others formulate their response to this key area. .

Stream B - Business Session 2 (15/10/09)
External risk: planning to expect the unexpected
Managing interest rate and credit risk is not enough. This session is focused on best practice for directors in dealing with unplanned risk such as fraud, the economic environment and mortgage stress.

Stream A - Business Session 2 (15/10/09)
20/20 Hindsight
Join a panel of your peers for a candid discussion on the challenges of 2009: what worked well, what would they have done differently and what will they be focusing on in the year ahead.

Stream B - Business Session 1 (08/10/09)
Agents of change or protectors of heritage
A discussion of how today's Boards can approach the challenge of change while balancing responsibility to members and the heritage of their organisation.

Stream A - Business Session 1 (01/10/09)
Profitability is the end game, but not the main game
This session will examine how the operating environment has fundamentally changed in the wake of the Global Financial Crisis. Past initiatives directed towards growth and building profits have taken a back seat to fundamentals of pricing, managing margin, ensuring funding and maintaining liquidity - but while also making a profit.

Program Update (01/09/09)
Additional program information including topics and speakers now available.
Read more

Contact abacus@conceptevents.com.au for more information